Contact Us

Use the form on the right to inquire about products, rentals or questions. We typically respond in minutes PST during normal business hours. Holidays not included.

EMAIL HOURS

Monday: 8:30AM-4:00PM

Tuesday: 8:30AM-4:00PM

Wednesday: 8:30AM-4:00PM

Thursday: 8:30AM-4:00PM

Friday: 8:30AM-4:00PM

Saturday: Closed

Sunday: Closed

Full Name
Full Name

162 Oak Forest Circle
Glendora, CA, 91741
United States

(626) 354-1295

Return Policy

Refunds, Returns & Exchanges

Core Vision Industries offers a 15 day refund policy on products sold on our website. There is a 12% restock fee for all customer refunds/returns. We can not accept any damaged or inoperable products since we carefully inspect and test all products before they are packaged and shipped to ensure the customers satisfaction and to reduce the chance of a claim. CVI will not accept any products that have been modified or tampered with (taken apart and put back together or modified in anyway whatsoever). If the seal has been removed all warranties are void. Customers have 72 hours to make a claim on a product that was “Damaged On Arrival.” CVI will exchange the product as quickly as possible. Lead times will be given if the product is temporarily out of stock.

If customer packages arrive severely damaged please do not accept the delivery and contact CVI within 24 hours. If the package was opened after delivery customers must notify CVI within 48 hours to begin the insurance claim process. Shipping costs are non-refundable.